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Support and Maintenance

TechScapes provides a full array of support services to meet your facility’s equipment needs including:

  • Preventative maintenance programs
  • Loaner and rental equipment
  • Refurbished equipment
  • Emergency and repair services
  • We also offer many additional options
  • that can be tailored to your specific needs.

Technical Support

At TechScapes we are committed to customer satisfaction. Should any questions or issues arise, please contact us:

Regular hours, 8-5 Monday through Friday (call or text): 904-671-8397

For Skytron 24/7 Technical Support: 800-759-8766

You can also contact us via email: support@techscapes.us

Maintenance with ServiceBridge

TechScapes is always dedicated to making sure that our customers get the best support and maintenance possible, which is why we are taking support to the next level through the use of ServiceBridge. ServiceBridge is a web based application that allows you more control and visibility into the status of your equipment. Here are some of the key benefits:

  • 24/7 portal to check the status of jobs and/or schedule service
  • Access documents, photos and job or project details
  • Automatic completion and easily accessible CAHO Compliance Documentation
  • Asset management with detailed service records and recurring schedules
  • Allows for feedback from a customer
  • Provides business intelligence that allows you to make smart decisions about your facility
  • Cost of Service Ratio

ServiceBridge

View jobs and request service

View active jobs in your calendar and receive live status updates

 

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